|
To Order:
Phone: Credit card orders may be phoned in between 8 a.m. - 4 p.m. Monday - Thursday, or 8 a.m. - 2 p.m. on Friday's, EST.
1-800-261-5590
OR
1-616-696-7441
Mail: Send signed purchase order, or completed order form with a check, money order or your Visa/MC #, signature and expiration date to:
Therapy Shoppe, P.O. Box 8875, Grand Rapids, MI 49518
Fax:
Order on an official/signed purchase order, or with your Visa/MC#
and expiration date — 24 hours/7 days a week.
1-616-696-7471
Shipping Charges: Up to $25.00...........$5.79 $25.01-$35.00.........$6.79 $35.01-$50.00.........$7.79 $50.01-$75.00.........$8.79 $75.01-$100.00.......$9.79
Over $100.00..........$10%
*Shipping charges apply to continental United States
only — Alaska, Hawaii, and Canada are excluded. Please email
for international shipping rates/information.
Ordering Terms and Policies:
All orders are subject to acceptance by the Therapy Shoppe®
There is a $25.00 minimum order for purchase orders; purchase orders under the minimum will incur a $3.00 service fee. There is no minimum order requirement for prepaid orders.
Official purchase orders are accepted from approved facilities. All purchase orders must be on your facilities purchase order form in writing (faxed or mailed to us) with an authorized signature. Orders submitted on letterhead or requisition forms will be returned with request to resubmit on a formal purchase order form. Payment is due net 30 days of invoice. Shipping charges must be included. Past due accounts are subject to a finance charge.
Purchasing agency assumes responsibility for duplicate
purchase orders that are received and processed by the Therapy Shoppe.
Full payment is required for both orders, OR the duplicate order
may be returned within 15 working days at the purchaser's expense—with
pre-authorization from the Therapy Shoppe.
Orders are welcome from parents and other individuals. No PO Boxes please. Full payment (including shipping charges) must be submitted with the order. We accept checks, money orders, or VISA/Mastercard for payment. We do not ship orders C.O.D.
All orders must be signed and must include shipping
charges. Listed shipping charges apply to continental United States
only—Alaska, Hawaii and Canada are all excluded. Please call
for international shipping rates and information.
Only U.S. funds are accepted for payment. There is a $25.00 fee for returned checks. Prices are subject to change without notice, including shipping rates as needed.
We do NOT substitute products, or share/sell any customer
information.
Safety, Liability, Warranties
and Conditions of Sale:
Our products are intended to be used with qualified adult supervision
and common sense. Manufacturers' safety recommendations need to
be followed as indicated. Developmental age of individuals should
be used for safety recommendations.
Therapy Shoppe® Inc. disclaims, and assumes no
liability or responsibility for any kind of damage, expenses, accidents,
or injury to either individuals or property associated with the
use of any products sold by the Therapy Shoppe® Inc.
No warranties are granted by seller to purchaser.
Return Policy:
Please inspect your orders promptly. Damaged items, shortages, or
any errors must be reported within 10 working days of receipt. All
packing material must be available.
Returned merchandise must be in the original, unopened packaging with the original invoice. No returns will be accepted without a Therapy Shoppe return authorization. CD's and tapes which have been opened will not be accepted for return. No returns will be accepted after 30 days of the shipping date.
Returns are subject to a 15% restocking fee, plus
shipping charges.
Merchandise credits will be issued for all credits/refunds
under $10.00.
If a credit card was used, please re-submit the card
number so we may credit your account (as we do not keep records
of credit card information).
|